Liability: E B WILLIAMS will not be liable for any loss or damages of any kind resulting from the failure or inoperability of a customers’ system or equipment. E B WILLIAMS shall not be liable for any delay, loss, or damage caused by unavailability of machinery, equipment or materials, strikes, lockouts, civil or military authority, riot, forces of nature or by any cause beyond our control. This agreement does not cover loss or damage resulting from fire, water, windstorm, hail, lightning, earthquake, theft, misuse, abuse, or any other circumstance beyond our control. Customer agrees to keep account current in accordance with current credit policy in order for this agreement to remain in effect. E B WILLIAMS reserves the right to withhold service for delinquent accounts. This agreement is void if any person other than an employee of E B WILLIAMS services equipment. Service calls resulting from Emergency switch being “OFF”, blown fuses or tripped circuit breaker, unnecessary or nuisance calls or lack of annual maintenance will be billed at our normal prevailing rates. The customer is responsible for scheduling their annual maintenance visit. Customer agrees to make covered equipment accessible and free from any obstructions that deter proper servicing. Attic and crawl space units subject to E B WILLIAMS’s discretion for our technician’s safe working conditions. Annual maintenance will only be scheduled during normal business hours, Monday-Friday from 8am to 4pm. Evening and weekend hours will be for Emergency calls only. Emergency service constitutes no heating or water leaking where property damage may occur.