Dealer Institute Customer Service Training

Febuary 12, 2019 | SpringHill Suites | Kennewick, WA

One day, (6 hour) program created specifically for dealership parts counter, sales, service and other areas of the dealership that are customer facing. This program will benefit new and experienced employees that are on the front line of your dealership. The objective is to provide training and tools to help your employees better serve customers while delivering an excellent customer experience. The training takes place on February 12, 2019 from 9:00am to 4:00pm at the SpringHill Suites by Marriott, 7048 W Grandridge Blvd, Kennewick, WA 99336 and includes lunch. Maximum of 45 students per course.

A registration fee is required for EACH PERSON who attends. REGISTRATION POLICY: Advance registration is requested. If you find you cannot attend the training after sending your paid registration, notify us by February 1, 2019, and your fees will be refunded in full. Then, a $50 cancellation fee will apply until Febuary 6, 2019. After that, no refunds will be issued for cancellation. You may substitute without penalty. To substitute or cancel, please submit your request in writing to WEDA, email or call Brittany at 800-762-5616. 
Current Total: