Returnly Carrier Account Request (Merchant Care)

To speed the setup of your Returnly Logistics provider all of the information requested is needed. We will update you with this has been set up, or if we encounter any issues.

Your Name: *

Your Title: *

Company Name: *

Your Email Address: *

Logistics Integration:

For your Logistics, which of the following will you use for shipping? *

UPS Ground - To utilize your UPS account for label generation and shipping purposes, we'll need the following credentials to enable the integration on our end. Invoice details are optional for new UPS accounts which have not received their first invoice, otherwise please refer to the most recent invoice issued within the last 90 days.

UPS Account Number *

UPS Invoice Number *

UPS Invoice Date * +

UPS Invoice Amount *

UPS Invoice Currency *

UPS Invoice Control ID *

Account Billing Address *

0/255 characters

City *

State/Province *

Zip/Postal Code *

Phone Number *

Please attach a screenshot or PDF of the most recent invoice issued by UPS *

FedEx Ground- To integrate with your FedEx account for label generation and shipping purposes, we'll need all of the credentials listed below (generated in the Developer Resource Center) to initiate the carrier's required certification process. Note that some are presented in-browser, others will be emailed; it's preferred for you to take screenshots of each corresponding screen:

FedEx Production Account Number *

Account Phone Number *

Account Billing Address (as listed on invoices issued by FedEx) *

0/50 characters

Enable FedEx QR codes to allow printerless returns *

Yes

No

FedEx Ground Economy (SmartPost) Returns - To integrate with your FedEx Ground Economy (SmartPost) Returns account for label generation and shipping purposes, we'll need all of the credentials listed below. NOTE: Either Flat Rate or Free Shipping for the shopper is required for this integration.

FedEx Ground Economy (SmartPost) Returns Account Number *

FedEx Ground Economy (SmartPost) Returns Hub ID *

Account Phone Number *

Account Billing Address (as listed on invoices issued by FedEx) *

0/50 characters

DHL eCommerce (Global Mail) - To utlized your DHL eCommerce account for label generation and shipping purposes, we'll need the following credentials to enable the integration on our end. These would have been provided to you by your DHL eCommerce rep. NOTE: Either Flat Rate or Free Shipping for the shopper is required for DHL eCommerce Mail integration. Our integration to DHL - eCommerce requires that the shipment address on the labels, must be that on the DHL Account.

Production:

DHL eCommerce Client Username *

DHL eCommerce Secret *

DHL eCommerce ClientID *

DHL eCommerce Account Number *

FTP Username *

FTP Password *

DHL eCommerce Facility Code for Default Distribution Center *

TEST Environment:

DHL eCommerce Client Username (TEST) *

DHL eCommerce Secret (TEST) *

DHL eCommerce ClientID (TEST) *

DHL eCommerce Account Number (TEST) *

FTP Username (TEST) *

FTP Password (TEST) *

DHL eCommerce Facility Code for Default Distribution Center (TEST) *