Troubleshooting Request Form

Equipment owners and operators: Complete this form to provide information so that Legend Brands technical staff can assist you with technical operations questions or to troubleshoot any issues. Legend Brands technical service staff will respond directly to your inquiry.

* Required Information

Today's Date * 🛈 +

Owner/Operator Information

Company Name *

Contact Name *

Street Address 1 *

Street Address 2

City *

Country *

State *

Province *

Zip/Postal Code *

Phone *

Email: *

Preferred Method of Contact *

Which equipment are you asking about?

Equipment Type *

Truckmount

Portable Extractor

Accessory

Part

Brand *

Ninja

Prochem

Sapphire Scientific

Versaclean

Purchase Date * 🛈 +

Purchased From

Dealer Name *

Dealer Contact Name *

City *

State/Province *

Servicing Dealer (if different from Sold-By Dealer)

Model Name *

Model Number (Enter N/A if no model number is available) *

Unit Serial Number (Enter N/A if no serial number is available) *

Hours on Unit *

Problem Description *

Choose File, then Click Upload to submit

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