NOTE: Insurance policyholders are responsible for informing Little Hands of any change in coverage. Failure to do so will result in full charge for treatments.
I. ATTENDANCE POLICIES FOR EXCUSED ABSENCES
We require a 24-hour notification for cancellation due to illness.
Two-week notification is required for any non-illness absence.
II. VIOLATION OF ATTENDANCE POLICIES
If a child has 2 or more excused absences within a one-month period, your child may lose their scheduled appointment time.
If your child has ONE unexcused absence, they may lose their scheduled appointment time.
If a caregiver is 10 or more minutes late for pick-up, your child may lose their scheduled appointment time.
III. TERMINATION OF THERAPY
If you terminate therapy, for any reason, we require at least 2 weeks of sessions’ prior written notice in order for the therapist to transition the child out of therapy and complete closure. We reserve the right to terminate our relationship with a client at any time for any reason. Unless circumstances require otherwise, if we terminate the relationship, we will provide at least 2 sessions’ prior notice.
Payments are billed at the beginning of each month for upcoming sessions. A credit card is kept on file and only used for late payments or any unpaid dues.